PRIVACY NOTICE

Last Updated: January 2026

At AU Vapepie, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

We are committed to handling your personal information responsibly and in accordance with applicable privacy laws and regulations.

1. Information We Collect

We collect information necessary to provide you with a secure and convenient shopping experience, including:

Personal Information

• Name
• Email address
• Shipping address
• Phone number
• Other information provided when placing an order or contacting customer support

Payment Information

Payment details are securely processed through trusted third-party payment providers, such as credit card processors and PayPal.

AU Vapepie does not store your full payment card details.

Order Information

We may collect information related to your purchases, including:

• Products ordered
• Order history
• Shipping details
• Delivery preferences

Technical Information

When you browse our website, we may automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website usage data

This information may be collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and service notifications
• Improve our website, products, and customer experience
• Prevent fraud and protect website security
• Send promotional communications where you have provided consent

3. How We Share Your Information

We only share your personal information when necessary to operate our business and provide services.

Your information may be shared with:

Payment Providers

For securely processing payments and completing transactions.

Shipping & Delivery Partners

For order fulfillment and delivery services.

Analytics & Marketing Providers

Such as website analytics and advertising platforms to help us improve website performance and provide relevant content.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

AU Vapepie uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Understand website traffic and user behaviour
• Provide relevant marketing content

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our website uses SSL encryption technology to help protect your data.

All payments are processed securely through trusted third-party payment providers. AU Vapepie does not store your complete credit card information.

6. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Opt out of marketing communications
• Contact us regarding privacy concerns

To make a privacy request, please contact our customer support team.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: [email protected]

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

The latest version will always be available on this page with the updated date shown at the top.

Thank you for trusting AU Vapepie.