CONTACT US

We're Here to Help

At AU Vapepie, we value every customer and are committed to providing reliable support throughout your shopping experience.

Whether you have questions about your order, shipping, products, or after-sales service, our support team is ready to assist you.

📩 Get In Touch

For any questions or assistance, please contact our customer support team:

Email:
[email protected]

WhatsApp:+1(857)891-9649

Our support team will respond as quickly as possible.

If you do not receive a reply within 24 hours, please check your spam or junk folder.

💬 How Can We Help?

Our team can assist you with:

✅ Order status and tracking updates
✅ Shipping and delivery questions
✅ Product information and recommendations
✅ Payment and checkout assistance
✅ Returns, refunds, and order issues

Please include your order number when contacting us about an existing order so we can assist you faster.

🚚 Shipping Information

AU Vapepie orders are fulfilled through our Australian warehouses located in:

🇦🇺 Sydney Warehouse
🇦🇺 Melbourne Warehouse

We provide reliable Australia-wide delivery with an average delivery time of around 7 business days.

For more information, please visit our Shipping Policy page.

🔒 Secure Shopping Support

Your privacy and security are important to us.

AU Vapepie uses secure payment processing and SSL encryption to help protect your personal information during every purchase.

🔞 Adult Use Notice

AU Vapepie products are intended for adult consumers only.

Customers must meet the legal age requirements for purchasing vape products in their state or territory.

Thank you for choosing AU Vapepie. We appreciate your support and look forward to helping you.